Cancellation of a Contract or a Contract line takes place at the customer's request and must happen within deadlines defined at the Contract header.
The period is defined by the values from the Cancellation Type & Cancellation Allowed fields.
Example 1:
Cancellation Period: 1M
Allowed Cancellation: Till end of contract
Thus, the termination must be submitted no later than 1 month before the end date of the Contract or Contract line to be valid.
Example 2:
Cancellation Period: 1M
Allowed Cancellation: Till end of a year
The cancellation must be submitted at least 1 month before the end of the year, i.e. 30.11.XX, in order to be valid.
Example 3:
Cancellation Period: -
Allowed Cancellation: Till end of the month
The notice of cancellation can thus be submitted monthly.
In case of the cancellation periods, which have a reference to the current date (Till end of a year, Till end year quarter, Till end of the month), there is an additional task queue item, which updates the date.
For day-accurate calculation of the allowed cancellation date, the Job queue entry should be run daily.
If a cancellation is not submitted in time, the Contract may be automatically extended.
For more information, see Working With The App, Extension, Working With Auto. Extension.
When a cancellation is entered into the system, the cancellation status defined in the NCRC Recurring Contracts Setup is set.
The status must have the "Billable" boolean enabled, as invoices can still be created from a terminated Contract.
A cancellation can be executed either for a Contract line only or for an entire Contract.
Cancelling a Contract line
If only one line is cancelled, but the Contract remains valid, the line action can be executed under Functions > Cancel Contract Line.
Only Contract lines that are marked as Billable can be cancelled.
For more information, see NCRC Contract Status.
An input mask then opens, which is preset with values from the associated Contract line
Options
Cancellation Reason
selection of a predefined cancellation reason in the NCRC Cancellation Reason table.
Cancellation Date
The calculated date based on the entry of the "Allowed Cancellation" field (Contract end date, year-end date, quarter end date, month end date).
Latest Allowed Cancellation Date
The calculated date based on the entry of the "Allowed Cancellation" field (Contract end date, year-end date, quarter end date, month end date) minus the cancellation period.
Cancellation Received At
The Business Central work date
Upon successful execution of the cancellation, the following will be executed:
The status changes to the defined cancellation status
The Contract line is no longer marked as to be extended
The recorded cancellation values are recorded in the Contract line
Important
The cancellation has NO effect on the end date of the Contract line. If the end date is to be brought forward by the cancellation, this must happen manually.
In case an entire Contract is cancelled, the action can be executed at the Contract header under Actions > Cancel Contract.
Only Contract lines that are marked as billable can be cancelled.
For more information, see NCRC Contract Status.
The same input mask opens as for the cancellation on line level. This will be filled with values from the Contract lines, if they are identical. If the cancellation date and consequently also the latest permissible cancellation date in the affected Contract lines are different, no default values are displayed.
The entry of the cancellation data is identical to the cancellation at line level.
Only those Contract lines are then marked as cancelled for which the cancellation was received before the deadline.
Revoke Cancellation
To reverse a cancellation, only the status must be changed. The recorded cancellation values are then automatically deleted.
In case of the cancellation periods, which have a reference to the current date (Till end of a year, Till end year quarter, Till end of the month), there is an additional task queue item, which updates the date.
For day-accurate calculation of the allowed cancellation date, the Job queue entry should be run daily.
If a cancellation is not submitted in time, the Contract may be automatically extended.
For more information, see Working With The App, Extension, Working With Auto. Extension.
When a cancellation is entered into the system, the cancellation status defined in the NCRC Recurring Contracts Setup is set.
The status must have the "Billable" boolean enabled, as invoices can still be created from a terminated Contract.
A cancellation can be executed either for a Contract line only or for an entire Contract.
Only those Contract lines are then marked as cancelled for which the cancellation was received before the deadline.
